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Blaze randomly shuts down

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‎05-18-2019 19:07

‎05-18-2019 19:07

Just this week, my Blaze randomly started shutting down. Battery is charged. Can’t restart, and not connected to Bluetooth. Put it on the charger, for literally a second, and it works again, still with a full battery.

solutions?

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‎05-19-2019 18:08 - edited ‎05-19-2019 18:12

‎05-19-2019 18:08 - edited ‎05-19-2019 18:12

Hi @Jamiehudd, it's great to see a new face around!

 

Thanks for sharing detailed information about your Blaze behavior, as well for trying the restart process. Because your devices keeps shutting off randomly, I've contacted our Support Team so they can create a case for you. They'll be sending you an email, so make sure to check your inbox.

 

Keep me posted. Smiley Happy

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