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Blaze registering extra active minutes

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‎12-07-2017 19:22 - last edited on ‎12-08-2017 06:16 by Moderator Alum

‎12-07-2017 19:22 - last edited on ‎12-08-2017 06:16 by Moderator Alum

Active minutes are frequently highly exaggerated on Blaze.  Any known fixes or adjustments?

 

 

Moderator edit: subject for clarity

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‎12-08-2017 06:17

‎12-08-2017 06:17

Hey there @dcollier, it's great to welcome you!

 

Can you please tell me what are you doing when you tracker registers these active minutes? Are you doing any type of activity? In the meantime, I recommend restarting your device by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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2 REPLIES 2

‎12-08-2017 06:17

‎12-08-2017 06:17

Hey there @dcollier, it's great to welcome you!

 

Can you please tell me what are you doing when you tracker registers these active minutes? Are you doing any type of activity? In the meantime, I recommend restarting your device by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-02-2018 08:48

‎04-02-2018 08:48

I took my fitbit off last night but during the night it recorder 113 active minutes. I have tried re-starting my fitbit. 

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