help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze reset and display

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-05-2017 08:45

‎04-05-2017 08:45

I need to reset my Blaze too frequently.   My main reason for resetting is 

1. no response when using the single button,  the screen does not change/allow me to swipe.  Or the screen remains Blank

2. The phone cannot find my fitbit

Another problem is, the icons from the stats screen is sometimes appearing in the background of my clockface.

I thought the recent update would have solved these problems but it did not.

Is my fitbit dying?  I switched to this more expensive model because I went through 3 HR's very dissatisfied.

Best Answer
0 Votes
3 REPLIES 3

‎04-05-2017 11:52

‎04-05-2017 11:52

My l blaze acting the same. Touch screen,Swipe and back button doesn't work.I have trouble to display to clock face.I tried to turnedoff & on.To do that I have to use touch screen offcource I don't have access. Any body have helpful idea?. I don't won't to switch another product 😞 I love my Fitbit! Please help. 

 

Best Answer
0 Votes

‎04-05-2017 11:54 - edited ‎04-05-2017 22:30

‎04-05-2017 11:54 - edited ‎04-05-2017 22:30

My blaze acting the same. Touch screen,Swipe and back button doesn't work.I have trouble to display to clock face.I tried to turned off & on.To do that I have to use touch screen offcource I don't have access. Any body have helpful idea?. I don't won't to switch another product 😞 I love my Fitbit! Please help. 

 

Best Answer
0 Votes

‎04-05-2017 22:40

In response to Lozakony

‎04-05-2017 22:40

@Lozakony and @fnb I suggest looking in the top right of this page, or under help for http://contact.fitbit.com and let them know what is happening. They have the ability to see what is going on in your trackers. 

Best Answer