07-12-2017 06:38
07-12-2017 06:38
The LED sensor lights that sit on the skin turn on high periodically causing it to run hot and actually feels like it's burning against the skin. I have a ticket open with FITBIT but have not heard back yet. Is anyone experiencing this?
Best Answer07-12-2017 11:11
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-12-2017 11:11
No I have not. But I would quit wearing it until you hear from Support
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best Answer07-12-2017 12:22
07-12-2017 12:22
07-12-2017 13:00 - edited 07-12-2017 13:01
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-12-2017 13:00 - edited 07-12-2017 13:01
Hey hey hey, welcome aboard @capecodkmg.
Please stay tuned to your email's inbox, you'll receive instructions from our Support team soon.
Thank you for your advise @WendyB. ![]()
Catch you later!