07-19-2019
19:44
- last edited on
07-23-2019
18:06
by
SilviaFitbit
07-19-2019
19:44
- last edited on
07-23-2019
18:06
by
SilviaFitbit
Buttons on fitbit blaze dont work at all.
Moderator edit: Updated subject for clarity
07-23-2019 18:08
07-23-2019 18:08
Welcome to the Community @Casket32. Thanks for the details mentioned. Sorry for the delayed reply.
Please try removing dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.
Let me know how it goes. I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-23-2019 19:20
07-23-2019 19:20
07-24-2019 05:30
07-24-2019 05:30
My FitBit Blaze button (left side only) stopped working suddenly last night. There is no debris blocking it, and it still depresses and "clicks" as usual. The button just doesn't cause any action on the Blaze itself. Besides clearing out potential debris from the button, is there another solution? The Blaze is very difficult to use without this left side button.
Scott F
07-25-2019 14:46
07-25-2019 14:46
Thanks for troubleshooting it with me @Casket32. I've shared your post with our Support team, they will continue assisting you and providing you with options.
It's great to see you around @dscottfrazier. I appreciate the troubleshooting tried. In this case, I've shared your post with our Support team.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.