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Blaze's buttons not working

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Buttons on fitbit blaze dont work at all. 

 

Moderator edit: Updated subject for clarity 

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Welcome to the Community @Casket32. Thanks for the details mentioned. Sorry for the delayed reply. 

 

Please try removing dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

 

Let me know how it goes. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Blew out the buttons and still no luck. I let the fitbit die and recharged
it and also changed the clock and none of the buttons work.
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My FitBit Blaze button (left side only) stopped working suddenly last night.  There is no debris blocking it, and it still depresses and "clicks" as usual.  The button just doesn't cause any action on the Blaze itself.  Besides clearing out potential debris from the button, is there another solution?  The Blaze is very difficult to use without this left side button.

 

Scott F

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Thanks for troubleshooting it with me @Casket32. I've shared your post with our Support team, they will continue assisting you and providing you with options. 

 

It's great to see you around @dscottfrazier. I appreciate the troubleshooting tried. In this case, I've shared your post with our Support team. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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