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Blaze screen black

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‎12-21-2017 19:40 - last edited on ‎12-22-2017 06:35 by Moderator Alum

‎12-21-2017 19:40 - last edited on ‎12-22-2017 06:35 by Moderator Alum

Hi,

 

My Blaze screen went black, but the diodes are flashing rapidly. I charged the tracker but no response. Won't sync: says looking. No buttons work. Just happened a couple of hours ago. No warning signs.

 

 

Moderator edit: Subject for clarity

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1 REPLY 1

‎12-22-2017 06:34

‎12-22-2017 06:34

Have you tried a reset cycle? Press and hold all the buttons at the same time for 20 seconds or so and see how that goes. In theory, the Blaze should switch off and restart.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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