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Blaze screen blank and lights off - fully charged

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My month old blaze's screen is blank which flashes briefly a slightly brighter shade, green lights at the back are off but it is fully charged. I have tried restarting as per all the suggestions (holding down left and right buttons) and occasionaly this works but as soon as I put it back on my wrist and use it for a bit the screen goes blank. I have let the battery run itself dry and recharged which it then worked briefly but the same issue as before then occurs.

 

The other issue is I bought it at Heathrow duty free and live in South Africa, so its not practical to take it back there. That would be a bit of a costly return to retailer if I had to fly to London  for a fitbitSmiley Frustrated Smiley LOL 

 

Any suggestions??

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Welcome to the forums!

 

Please contact support

Contact Support
http://help.fitbit.com/?cu=1

 

Moving this to the Blaze forum as it was posted in the Windows 10 App forum

Community Council Member

Wendy | CA | Moto G6 Android

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