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Blaze unresponsive, crashed

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‎03-30-2017 12:09

‎03-30-2017 12:09

My Blaze has crashed and it is completely unresponsive. The "Today" icon is stuck on the screen there is a permanent vibrate notification on my wrist. I have deleted and reinstalled the app on my iOS device and tried to restart the blaze but it has not cured the problem. I had previously just downloaded the latest app update and it appeared to have updated successfully. Any ideas?

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‎03-30-2017 13:03

‎03-30-2017 13:03

Welcome to the forums!

 

I know you said you restarted it. But doing it multiple times can sometimes help 3-4 times

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Join in on the discussion forums! Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎03-31-2017 05:46

In response to WendyB

‎03-31-2017 05:46

Thank you. I tried restarting at least 10 times but it didn't work. I have since had to recharge it and oddly enough it fixed the problem.

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