Blaze screen blank

[Clareybear]

Last night I had two circles on my phone and constant notification of text message. Now the screen is completely blank. I’ve tried the left and top right button nothing. It is tracking steps but just no display.

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Community @Clareybear.

I appreciate the details you've mentioned and the troubleshoot performed. I've checked with Customer Support and they've mentioned that you already have a case with them, please continue working via email, this way they can provide you with a solution.

Let me know if you need anything else. 

[Clareybear]

I haven’t received any email from customer support

[AlejandraFitbit]

Thanks for the update @Clareybear. Don't worry, I know our team will get to you soon, just keep an eye on your inbox or spam folder.

See you around.