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Blaze screen blank

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‎05-25-2018 06:36 - last edited on ‎05-27-2018 07:16 by Moderator Alum

‎05-25-2018 06:36 - last edited on ‎05-27-2018 07:16 by Moderator Alum

My Blaze screen gone blank. I asked help from support team. They advice me several things but none of them solve the problem. At the end they told me, my Blaze is out of warranty so nothing can be done. I have noticed a lot of people having same issue. Luckily, it happened to them in the first year. So had chance to replace. Mine is one and half year old. Warranty is only one year. It seems that Blaze is not a right product for fitness. I expect them to last more than one or two years.

 

 

Moderator edit: subject for clarity

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‎05-27-2018 07:22

‎05-27-2018 07:22

It's great to see you around @ALTAR.

 

I am sorry to hear about your Blaze blank screen and thanks for the feedback provided. If you want to have more information about our warranty policy, click here. Now about the issue, have you tried to restart your tracker? If you haven't, you can restart it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Catch you later. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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