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Blaze screen corrupted

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‎07-04-2018 12:23 - last edited on ‎07-05-2018 04:29 by Moderator Alum

‎07-04-2018 12:23 - last edited on ‎07-05-2018 04:29 by Moderator Alum

My screen all the sudden today started flashing. It’s grey and just keeps flashing! I read some of the solutions but I’m having trouble trying to shut down and restart mine. 

 

 

Moderator edit: subject for clarity

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‎07-05-2018 09:01

In response to AlejandraFitbit

‎07-05-2018 09:01

I called the customer service number and they helped me resolve the problem. 

View best answer in original post

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‎07-05-2018 04:30

‎07-05-2018 04:30

Welcome to the Community @Huskies33.

 

Thanks for troubleshooting this by yourself. Please make sure these are the steps you followed in order to restart your tracker:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Also, if you can provide me with a screenshot of your display would be great.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-05-2018 05:41

‎07-05-2018 05:41

I am not able to shut down? Have tried every button on Fitbit Blaze. Not sure what to do. 

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‎07-05-2018 09:01

In response to AlejandraFitbit

‎07-05-2018 09:01

I called the customer service number and they helped me resolve the problem. 

Best Answer
0 Votes