Blaze screen cracked when sleeping with it.

[Neo526]

I bought my wife a blaze not even a week ago for an anniversary present. She loved it. Anyways she has gone to sleep with it since I gave it to her well this morning 4 days after getting it the screen is cracked! I just spent over 199.99 dollars plus tax for an item that just breaks while using it as it was designed to do. I bought this because of many friends telling us how great fitbit is. Now my wife has a cracked screen and the blaze isn't responding like it use to with a good screen. What can I do to get help or can I just replace the screen. We are both very disappointed especially spending that much money to find out the blaze screen just cracks so easily.

[SunsetRunner]

As it's out the hands of the most awesome community,

Feel free to contact the Fitbit Support Team (Click / Tap here to contact)

Optionally check out Returns & Warranty before contacting support.

Mention what you've already tried to speed things up.

[BLMBG]

Mine cracked during the night as well. 

[noggin41]

Any success getting a replacement. This happened to me after a week of having it and all they offered was a 25% off coupon. They're crazy if they think i am dropping 200 dollars on a watch that cracks while using it for an intended purpose. I am looking into an Apple watch or a Garmin now.

[AlejandraFitbit]

Hey there @noggin41, I can notice that you have participated a lot in our Community, thanks! Please check my reply in this post to see what you can do with that 25% discount.

See you around.