I have purchased the Flex loved it, then purchased the Charge HR and loved that one as well. I decided to upgrade to a Blaze about a month ago. I had been wearing the Blaze for about two weeks and yesterday I was playing with my daughter on the ground and managed to crack the screen. I didn't realize that the glass was so thin, I literally just bumped it on the ground. My phone has been abused a lot more than what happened to my Blaze.
At any rate, Fitbit support offered a 25% discount on a new one. Why would I spend an additional $150 on a product that cracks this easily? Being a device that's worn on the wrist, it's going to get bumped around. I would be willing to spend a few bucks to have it repaired, but, not $150. I love this product, but, the lack of durability has me seriously doubting I would ever buy another Fitbit...
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My blaze has taken some major hits, but has held strong. Where did you purchase it at? If you got an extended protection plan, accidental damage might be covered. I know it would be with the one I purchased from Best Buy.
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