Wrong Floor count

[iTaher]

My blaze is counting too many wrong floor climbed. I noticed that it detect the wrong count whenever I am riding my motorbike in the city. It also does that when I am driving my car on highways but not in the city. I also see increased step count as well when driving car on highways. Is there any fix for these issues?

[Julia_G · Accepted solution]

Hi, @iTaher, step and floor counting while driving, especially on a motorcycle is a known issue.

You have a number of options:

1. Turn your Blaze off when you are driving.

2. If you use iOS or Android you can download a free app called DriveBit, which will log a driving activity for you.  It works quite well.  The downsides are that it requires data and that it will give you exercise credit for driving.

3. You can manually log driving for the time you were riding your motorcycle or driving.  You will need to follow the instructions carefully, making sure you search for and find the built in database "driving" actovity and get the time and date exact; otherwise the false steps and floors will not be removed.

[iTaher]

Thank you for the workaround. Its really unfortunate that a costly tracker like Blaze cant recognize the driving which many cheap activity trackers do it perfectly. Hope Fitbit releases fix for this issue.