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Yep... which is why I flat out told them if I am going pay more money for a new device I was going to pay for superior technology... and bought an Apple Watch. Better product and better Customer service.
I have to totally agree. Same freezing problem as others experienced. Talked to the agents in Central America and the Caribean only to get passed up the line to the warratny team. Got an email, and the offer of a discount (which still leaves me out of pocket well north of $200). Didn't want to leave he fitbit fam but given the push out the door will be moving on to the next level of technology. It can't be worse than my experience and likly will be better.
Sonja Murphy, MIS Administrative Assistant eLearning Services, Lawrence Technological University Office Phone: 248-204-2388 Google Voice: 586-697-0030 eMail: smurphy1@ltu.edu Sent from iPhone
