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Blaze screen has cracked

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‎05-01-2018 12:21 - last edited on ‎05-02-2018 08:18 by Moderator Alum

‎05-01-2018 12:21 - last edited on ‎05-02-2018 08:18 by Moderator Alum

The screen on my Blaze has cracked, and I cannot use use it at all. The Fitbit still works and holds a charge, the only thing wrong is the touch screen itself. I was wondering if there is a company that can repair the screen like those that repair cracked cell phones screens?

 

Thanks in advance,

Matthew

 

 

Moderator edit: subject for clarity

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‎05-02-2018 08:22 - last edited on ‎10-29-2025 08:07 by Fitbit Moderator

‎05-02-2018 08:22 - last edited on ‎10-29-2025 08:07 by Fitbit Moderator

Hey @MeTiceetal, welcome to the Community.

I am sorry to hear about your Blaze damage. Regarding your inquiry, no, we don't have a company that repair the Fitbit screens, but don't worry, I've gone ahead and escalated your case to our Support Team, I know they will be glad to help you our with this. Please keep an eye on your inbox for further instructions.

If you need anything else, do not hesitate to post it. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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