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Blaze screen is blank

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‎06-03-2017 09:04 - last edited on ‎06-05-2017 06:07 by Moderator Alum

‎06-03-2017 09:04 - last edited on ‎06-05-2017 06:07 by Moderator Alum

Help have had a blank Fitbit Blaze screen for 3 days now it still syncs to my phone but the screen is totally blank on the watch. The green lights are on on the back and it's totally charged. Have tried all the suggestions online but nothing works 😞

 

Contacted Fitbit support via email 2 days ago and nothing back only had it 6 weeks am feeling very annoyed!

 

Moderator edit: Subject for clarity

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‎06-03-2017 17:31

‎06-03-2017 17:31

2 days seem about right if you contacted through email, twitter usually has a max of 3 hour response time.

 

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‎06-05-2017 06:09 - last edited on ‎06-07-2025 09:44 by Fitbit Moderator

‎06-05-2017 06:09 - last edited on ‎06-07-2025 09:44 by Fitbit Moderator

A warm welcome to the Forums @Louiserich and @Rich_Laue thanks for stopping by.

I would like to know if you have received news from our support team? Also, can you please tell me which procedures have you tried so far?

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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