Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @Marisun1975, @filskill, @booniesnag and @Eemzethedad thanks for stopping by.
I am glad to hear that for some of you this issue has been resolved and that your trackers are working properly now. If you need anything else, do not hesitate in posting in. Now if you keep having issues, as recommended please restart your trackers.
Let me know the outcome. ![]()
Mine has been showing the vertical lines from the pic above, now it's blinking. Restarts and shut downs hasn't done anything to help. What else can I do?
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey @fatguyinlilcoat welcome to the Community and thanks for troubleshooting this by yourself.
I would like to know if you can provide me with a picture of your tracker's display?
Hope to hear from you soon. ![]()
I've been having that same issue since the latest update. It is very frustrating.
Restarting it several times has worked in the past, but now it is to no avail. Shutting down via "Settings" has been unsuccessful in resolving this issue as well.
Best AnswerSorry that I didn't see your post @AlejandraFitbit until now. Not sure why I didn't get an email.
This picture is very hard to see because it's flickering so fast and with so low of light it was hard to capture. If I charge it it has the colorful lines you see in the post earlier in this thread.
Best AnswerThank you! This fixed the flashing!
07-26-2018
04:05
- last edited on
10-23-2025
08:05
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-26-2018
04:05
- last edited on
10-23-2025
08:05
by
MarreFitbit
Great to see new faces @Samantha19, welcome!
It is great to hear that your Blaze issue has been resolved, if there is anything else we can do for you, do not hesitate to post it.
Keep the stepping up! ![]()
I'm still waiting on any other help about my flashing screen.
Best Answer
07-29-2018
04:09
- last edited on
10-23-2025
08:05
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-29-2018
04:09
- last edited on
10-23-2025
08:05
by
MarreFitbit
Hey @fatguyinlilcoat and @Daveh902 thanks for the participation.
Please confirm that you have already tried the restart process by following these steps:
Hope to hear from you soon. ![]()
Best AnswerHello my fitbit continues to restart and when it turns back on it freezes in the fitbit icon. Also the icon is missing and shows about three icons.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to welcome you @nick0341 and @fatguyinlilcoat thanks for the update.
Since the instructions provided haven't worked, I've gone ahead and escalated your cases to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted. ![]()
Best AnswerHi Netty, I had the same trouble. swipe from right to left on your watch till you get settings then scroll down to turn off your Fitbit , when you turn it back on hopefully your problem will be solved, mine was.
Magi.1
Best AnswerPlease I have a similar problem. I had shut down my Blaze and upon rebooting it never came on rather the screen blinks a dull greyish hue on it and nothing else displayed. I have tried resetting like a million times, no change.
Pls any help?
Best AnswerMy screen is flashing the Fitbit logo. It will stay on for 5-10 seconds, then go dark, then come back on. It does not respond to powering off. I’ve tried several times.
Best Answer