Blaze screen just blinks with fitbit logo

[Sweetingegirl]

My brand new fitbit blaze just blinks the logo. Ive tried to reset it, charge it, but it just blinks nothing more. I cant return it so what do I do??

[Driver8666]

@Sweetingegirl

How old is it?

[Sweetingegirl]

I just bought it today.

[Driver8666]

@Sweetingegirl

Might need to contact support.

[The_Lion]

Have you already done the setup?

[Sweetingegirl]

No

[The_Lion]

Then do the setup.

[Sweetingegirl]

It wont do anything but blink...

[Kmransom123]

@Sweetingegirl  Do you have the app on your phone?  What happens when you try to set this tracker up?  Also, what phone/device are you using?

Let us know, and perhaps we can help.

[Sweetingegirl]

I actually think it may be the charger that came with it. I put it in my
hubbies charger and it is charging. It didnt do anything but blink in the
charger it came with. Ill keep you posted. I have an android phone.

[Kmransom123]

@Sweetingegirl  After it charges a bit (if you think battery was low), go ahead and try the set up.

In case you don't have it, here is a link to the user guide: https://staticcs.fitbit.com/content/assets/help/manuals/manual_blaze_en_US.pdf

[Sweetingegirl]

It was the charger it came with. All is working now. Thanks everyone.

[Sweetingegirl]

All is working now, it was a defective charger. I used my hubbies and niw it works great. Thanks

[Rich_Laue]

So now you will want to contact.fitbit.com explain that your charger doesn't work, you've confirmed this by using your husband's charger. 

It's nice to have a second charger, one for home, car, work. Yup 3 chargers are the perfect number. 

[Sweetingegirl]

Okay thanks!!