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Blaze screen malfunction

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‎08-06-2017 07:52

‎08-06-2017 07:52

I was wearing my Blaze yesterday, everything was fine- had went on a run in the morning and it was tracking fine. I put it in the charger while I drove to meet friends and when I arrived and took it out and put it back on the screen was showing random little squares/dots. It is no longer tracking and it keeps buzzing then the screen lights up for a few seconds. I've tried reset several times and nothing happens. It just brings up the random tiny squares.

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‎08-06-2017 14:35

‎08-06-2017 14:35

Contact Support. Let them know what you have tried to resolve this issue
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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2 REPLIES 2

‎08-06-2017 14:35

‎08-06-2017 14:35

Contact Support. Let them know what you have tried to resolve this issue
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎08-07-2017 05:31

‎08-07-2017 05:31

Welcome to the Community @Bcast, thanks for troubleshooting this by yourself and @WendyB for stopping by.

 

I would like to know if you get in touch with our support team, did you receive a solution from them?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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