07-15-2017 07:06
07-15-2017 07:06
The screen display has disappeared. It was working then suddenly only blank screen.
It was syncing, but I thought a reset might help, so I removed the blaze. However, now I can't reconnect it, as the code can't be seen.
Seems to be working (vibrates when reset, code request), but screen stays empty, though does seem to have a backlight.
07-15-2017 07:27
07-15-2017 07:27
Hi @Raesblaze!
This exact problem happend to me when I had a Charge HR. The screen stopped working but it was tracking all my stats perfectly! I contacted Fitbit Support via Chat. They gave me a replacement, however I cannot guarantee that you will receive one too.
Michael Groff | CO, USA
Fitness isn’t being better than someone else, it’s being better than you used to be!
07-15-2017 07:32
07-15-2017 07:32
Thanks. I've contacted Fitbit support via email.
I agree, I believe it's a faulty screen, everything else seems to be working ok. Only a few months old so still within warranty period.
07-15-2017 19:35
07-15-2017 19:35
Great! I’m so glad I was of some help! If your problem is resolved, please ‘Accept as Solution’!
Michael Groff | CO, USA
Fitness isn’t being better than someone else, it’s being better than you used to be!