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Blaze screen not lighting up

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‎09-27-2017 17:15

‎09-27-2017 17:15

My screen is not lighting up. I press down on it and can see it that way but it keeps going blank. Does anyone else have this issue?

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2 REPLIES 2

‎09-27-2017 20:52

‎09-27-2017 20:52

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎09-28-2017 04:20

‎09-28-2017 04:20

A warm welcome to the Community @imkjack and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? Is your tracker working properly now?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer