Blaze screen not working

[Jellis002]

My Fitbit blaze screen isn’t working the lights on the back are flashing and I’ve tried to restart it but the screen is still blank, it’s still tracking my steps tho. Please help

[WendyB]

Contact Support.
http://help.fitbit.com/?cu=1

[AlejandraFitbit]

A warm welcome to the Community @Jellis002, thanks for troubleshooting this by yourself and @WendyB for stopping by.

Since the troubleshoot you tried didn't work, I recommend keeping an eye on your inbox for further assistance.

Catch you later. 

[Kingnentj]

Hi alejandra,

this problem also occur to my fitbit blaze just hours ago. The green light in the back is flashing, the touch screen have  light but its all black. I already try to restart it over and over again but its still happening. I also already try to charge it and still same thing happen.Please help thankyou

[td4wg]

First let me say, my Fitbit Blaze has been working flawlessly until now. I love it. I am now having an issue where the screen was just black. I did a reset as found on some links on this board and now the screen just shows the Fitbit emblem. Is there a way I can fix this or get it fixed?

[AlejandraFitbit]

Hey there @Kingnentj and @td4wg, welcome to the Community.

Thanks for troubleshooting this by yourselves. Since the instructions you tried didn't work, as recommended, please keep an eye on your inbox for further assistance.

See you around.