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Blaze screen scratched

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‎04-25-2016 10:57

‎04-25-2016 10:57

Can the face screen be replaced. Now that I have found out there are face protectors I'll get one if I can get my face replaced.
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3 REPLIES 3

‎04-28-2016 06:24 - last edited on ‎04-08-2025 08:41 by Fitbit Moderator

‎04-28-2016 06:24 - last edited on ‎04-08-2025 08:41 by Fitbit Moderator

Welcome to the Community @Costertag. If your screen is getting damage you can contact our Support Team and read our Warranty Policy before contacting them. We offer 1 year warranty for damage trackers. 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-30-2017 06:47

‎01-30-2017 06:47

I have only had my Blaze for 3 weeks or so, and my screen is now scratched.  I have no idea how this happened and am surprised this would happen with normal wear of a product designed for constant use. After reading the forums, I see many users have screen protectors. This would have been good to know up front.

 

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‎02-06-2017 07:17 - last edited on ‎04-08-2025 08:39 by Fitbit Moderator

In response to lydia_c

‎02-06-2017 07:17 - last edited on ‎04-08-2025 08:39 by Fitbit Moderator

Hi there @lydia_c. Welcome to the Fitbit Community!

I'm sorry about your scratched screen. I would say the best thing to do in this situation would be to get in touch with the Support Team. They will be able to take a look for you and help you out with this.

Let us know if you need anything else!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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