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Blaze screen won't flashing

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My Blaze screen wont stop flashing. I tried all the different on line suggestions to rectify this and none of them work for me. Can I return my fitbit to get it fixed ?

 

Moderator edit: updated subject for clarity

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I assume that one of the things you tried was a restart of the Blaze using this process: Help article: How do I restart my tracker?

 

Fitbits don't tend to be repairable and they don't have repair centres. If you are still within warranty then you may be eligible for a replacement. I suggest contacting customer support via the following link. They can check your warranty status and advise on your options: contact.fitbit.com

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Hi Steve, thank you. I have tried restarting my Blaze. Wont work. It was
bought for me last Christmas as a present and i cant find my warranty.
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Fitbit's warranty runs for 12 months (24 months if you are in Europe) so hopefully customer support will be able to help.

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Hi there @CarrB, welcome to the Community Forums. I'm sorry for the late response. Thanks for troubleshooting your Blaze prior to contacting us. 

 

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

 

Thanks a lot for your help @SteveH.

 

Let me know if you have any questions present. 

Maria | Community Moderator, Fitbit


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