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Blaze screen won't turn on

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‎10-18-2019 13:40 - last edited on ‎10-22-2019 12:22 by Fitbit Moderator

‎10-18-2019 13:40 - last edited on ‎10-22-2019 12:22 by Fitbit Moderator

My blaze ran out of battery, put it in to charge and the screen lights up but it’s blank?  Now can’t get it to turn on?

i love my blaze, been lost without it these last few days 

 

 

Moderator edit: updated subject for clarity

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‎10-22-2019 12:34 - edited ‎10-22-2019 12:35

In response to Odyssey13

‎10-22-2019 12:34 - edited ‎10-22-2019 12:35

Hi there @katekatus, welcome to the Community Forums. I'm sorry for the late response. Thanks for the details provided about your Blaze's behavior. 

 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox so they can continue assisting you. 

 

Hey @Odyssey13. Thanks for your help and for moving the post to the correct board. 😉

 

Let us know if there's anything else we may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎10-19-2019 20:47

‎10-19-2019 20:47

Hello @katekatus  your post was moved from the Flex forum area to the Blaze forum, so you an get more relevant responses. Have you tried restarting it? Sometimes a Blaze just dies after a few years.My Blaze was almost two when it went black and didn't respond.Try the restart a few times and let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎10-22-2019 12:34 - edited ‎10-22-2019 12:35

In response to Odyssey13

‎10-22-2019 12:34 - edited ‎10-22-2019 12:35

Hi there @katekatus, welcome to the Community Forums. I'm sorry for the late response. Thanks for the details provided about your Blaze's behavior. 

 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox so they can continue assisting you. 

 

Hey @Odyssey13. Thanks for your help and for moving the post to the correct board. 😉

 

Let us know if there's anything else we may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer