Blaze screen won’t turn on

[AlexRazvan]

Hello all,

For a couple of days now the screen on my 2 weeks old Blaze won’t turn on unless I press the buttons.

This when I wear it and turn my wrist the screen will not turn on. Did this happen to any of you? To mention that I’ve reset it (hold for 10 sec the left and right down button).

Please help,

Thanks

Moderator edit: subject for clarity

[AlejandraFitbit · Accepted solution]

It's great to welcome you @AlexRazvan.

I appreciate all the efforts in trying to fix this and would like to know if you have checked if you have your quick view option on. If you turn on this feature, your tracker should illuminate when you raise your hand. To activate it, you just need to swipe to setting directly from the Blaze and turn this on.

Let me know the outcome. 

[AlexRazvan]

Thank you Alejandra!:)

I realized that probably my youngest son turned that off...thank for your help!

All the best

[AlejandraFitbit]

You are welcome @AlexRazvan, I am glad to hear that this issue has been resolved. If there is anything else we can do for you, do not hesitate to post it.

Keep the stepping up!