Blaze screen

[Kdavey]

My blaze is less than a week old. It has been working great until today. I looked down and my screen was flashing pink and blue. I have tried resetting it manually by pressing both the buttons on the right side. Please help me!!! What do I do????

[Odyssey13]

Hello and welcome to the forums @Kdavey

Is it possible that you met your daily goal and it was just flashing in celebration?

There are different Blaze faces, could it be the one you're using is that color?

Is this still happening?

Restarting the device is usually a cure for most things.

Let us know.

[Kdavey]

No I did not meet the daily goal. It won't reset. I have tried everything
the forum has said to do.

[SteveH]

The buttons you used to reset are not the correct ones. It should be the left and bottom right as described in this article:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give it a few tries as it doesn't always work.

[Kdavey]

Yes, I am pressing the correct buttons. The left button and the lower right
buttons are what I am pressing. I have tried several times

[Rich_Laue]

Then it probably is time to contact Fitbit, the link can be found in the top right, click on the settings gear, or through the app, go to help. 

[AngelaMa]

Welcome to the Fitbit Community @Kdavey! I'm sorry to hear about your experience with the Blaze, did you reach out to our support team for assistance as suggested by @Rich_Laue? @SteveH and @Odyssey13 thanks for your cooperation! 😉 

Keep me posted! 🙂