05-26-2018
18:23
- last edited on
05-27-2018
06:08
by
AlejandraFitbit
05-26-2018
18:23
- last edited on
05-27-2018
06:08
by
AlejandraFitbit
My beloved Blaze slipped off of my bed yesterday and the screen has shattered. I'm quite upset by it all as it was a gift from my father. Unfortunately, I am out of the warranty period, but I wondered if anyone knew how long the Fitbit is likely to keep working?
The glass is broken (and sharp) in a fair few places, but I rely on it as my alarm clock, as I'm deaf. I'm in Bermuda so replacing it is going to be tricky! Hoping to hear from other people who've had the same issue.
Thank you!
Moderator edit: subject for clarity
05-27-2018 06:44
05-27-2018 06:44
Hey @HaloNoir, a warm welcome to the Community.
I am sorry to hear about what happened to your Blaze. Unfortunately, a replacement isn't an option here since our warranty policy does not cover user damages. If you think that you can still using your Blaze without an inconvenience and that all the features are working properly, don't worry you can use as you normally do.
Let me know if you need anything else.