help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze showing incorrect time and date

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-25-2018 09:57 - last edited on ‎06-27-2018 05:03 by Moderator Alum

‎06-25-2018 09:57 - last edited on ‎06-27-2018 05:03 by Moderator Alum

What is wrong with my Blaze? I purchased new on 9/19/17. Haven't last a year and I'm having problems! My Blaze date is stuck on June 16 and have the wrong time. What can I do to fix this problem?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎06-27-2018 05:05

‎06-27-2018 05:05

Thanks for your participation in the Community @calpet.

 

If your tracker is showing the incorrect date and time, I recommend verifying that it is properly connecting with your phone. Keep in mind that it needs to be constantly syncing in order to have the information updated. Follow the instructions provide in the help article Why won't my Fitbit device sync? and see if this fix this issue.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer