09-13-2017
16:22
- last edited on
09-14-2017
05:07
by
AlejandraFitbit
09-13-2017
16:22
- last edited on
09-14-2017
05:07
by
AlejandraFitbit
I can't fix the hour.
Moderator edit: Subject for clarity
09-13-2017 19:39
09-13-2017 19:39
If your mobile's time is correct, check the time zone setting on your PC account
go to fitbit.com and log in
click the gray'd gear in the upper right corner
scroll down to timezone and make sure it matches where you are with the drop down
be sure to hit the submit button
the next time you sync does the hour correct itself?
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-14-2017 05:08
09-14-2017 05:08
It's great to see new faces @Pichef, welcome! And @wmchapman thanks for stopping by.
If your tracker isn't showing the correct time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again. To change your timezone, do the following from your Fitbit app:
I hope this helps, let me know the outcome.