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Blaze shows the wrong time

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‎05-09-2019 11:14 - last edited on ‎05-10-2019 17:57 by Fitbit Moderator

‎05-09-2019 11:14 - last edited on ‎05-10-2019 17:57 by Fitbit Moderator

I've had my blaze for about 6 1/2 months. But for the past 3 months or so, when I get up in the morning my blaze will have the wrong time on it. Have any idea why this would happen?

 

Moderator edit: updated subject for clarity

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‎05-10-2019 17:45

‎05-10-2019 17:45

Hi @Oct051959, it's nice to see a new member around.

 

Thanks for letting me know about your Blaze behavior, and to further investigate, may I know if the time zone set in your phone and Fitbit app is correct? Also, is your device constantly syncing with the Fitbit app?

 

In the meantime, if you've not done so, please try the following steps:

 

1. Remove the Blaze from the Bluetooth settings in your phone.

2. Turn off the Bluetooth and reboot your phone.

3. Restart your Blaze.

4. Turn back on the Bluetooth only in your phone.

5. Open the Fitbit app and sync your device.

 

I'll be around, so keep me posted. Robot Happy

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