10-29-2017 07:02
10-29-2017 07:02
My Blaze suddenly got shutdown. I tried to restart by pressing left button and lower right button for 15 seconds. But it has not opened the screen.
kindly show some solutions
10-29-2017 07:43
10-29-2017 07:43
Could it just be out of power? Does it display anything when you put it on charge?
10-29-2017 08:33
10-29-2017 08:33
10-29-2017 08:36
10-29-2017 08:36
No, it is not displaying anything.
I kept charging for about an hour. There is no display.
10-29-2017 08:37
10-29-2017 08:37
Have you tried charging it using a different power source such as a wall charger you use to charge your phone. I'm just wondering if it's just out of power and previous attempts to charge it have not worked.
10-29-2017 08:40
10-29-2017 08:40
Yeah, I put on wall socket only for charging.
I remember that there is enough Battary before it got shutdown.
10-29-2017 08:44
10-29-2017 08:44
It sounds like it's died on you. Normally a restart will kick things back into life but as you've tried this I think it might be best to contact customer support via: contact.fitbit.com to see if they can fix it and to check your warranty status
10-29-2017 08:47
10-29-2017 08:47
Ok. I will contact customer care.
Thank you.