Blaze shutting off

[JFarrisTX]

My blaze has a full charge and keeps shutting itself down. I've had it less than a week. I'm hoping this is an easy fix. 

[RunningFreak]

Hi @JFarrisTX!

I would try a restart. A restart can solve even the most frustrating issue. Below you will find the short steps you have to take in order to restart your tracker:

1.) Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.) Let go of the buttons.

I would also check to see if the metal charging connectors on your Blaze and charger are clean.

If you still experience the issue, I would highly suggest contacting Fitbit Support via Chat!

[JFarrisTX]

That doesn't work

[RunningFreak]

When you say your Blaze shuts down, do you mean it actually powers off, or does the screen just go black until you press a button?

[JFarrisTX]

The device actually shuts down and restarts itself on its own. I feel the
vibration and see the logo poo up.

[AlejandraFitbit]

Hey @JFarrisTX great to see you participating in the Community and @RunningFreak thanks for stopping by.

Since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further assistance.

Let me know the outcome.