03-12-2016 18:59
03-12-2016 18:59
03-12-2016 19:58
03-22-2016 04:57
03-22-2016 04:57
Hello @Onenonblonde welcome to the Fitbit Community! 🙂 As @Rich_Laue mentioned you need to pair the tracker using the app. Here you can find the troubleshooting steps if you are having issues on the set up process.
Let me know how it goes! 🙂
It is health that is real wealth and not pieces of silver and gold! Share your story!
03-22-2016 05:43
03-22-2016 05:43
03-22-2016 05:47
03-22-2016 05:47
03-22-2016 06:31
03-22-2016 06:31
03-22-2016 06:32
03-22-2016 06:32
03-22-2016 08:50
03-22-2016 08:50
03-22-2016 08:54
03-22-2016 08:54
03-22-2016 09:11 - edited 03-24-2016 09:16
03-22-2016 09:11 - edited 03-24-2016 09:16
Your issue with BT disconnecting, is this the music control, or with the ability to sync? This thread is about falure to sync. Once the tracker is 30-50 feet from the phone it will lose connection. The radio can not talk further.
03-22-2016 10:33
03-22-2016 10:33
03-24-2016 08:17
03-24-2016 08:17
Hello @momkate355 and @Onenonblonde welcome to the Fitbit Community! 🙂 @momkate355 did you try the troubleshooting steps on this post by @Rich_Laue? @Onenonblonde thanks for your cooperation. 🙂 @kellirsidey I'm glad to hear you are back on track! 🙂
Happy stepping!
It is health that is real wealth and not pieces of silver and gold! Share your story!
04-17-2018 09:36
04-17-2018 09:36
My Blaze randomly stops syncing with my Android phone. I've tried rebooting the Blaze. Turning off and on Bluetooth on my phone. Restarting my phone and nothing seems to work. However, If I go into Bluetooth and find the Blaze connection and tell my phone to forget it, both devices start talking again. Not sure why that is because it only seems to work when Blaze is not found in my Bluetooth devices on the phone...
04-17-2018 10:14
04-17-2018 10:14
You found one of the several suggested steps frequently mentioned in these forums @rwbue.
Why is it happening? Simply because sometimes an app has trouble searching for a device that is all ready bonded to the Bluetooth. This is why almost all the find my Bluetooth device apps siggest to remove the device from the phones Bluetooth list.
You see the Fitbit app does not depend on the tracker being bonded to the phone in order to sync .