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Blaze stopped working after one week

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‎11-27-2017 08:11

‎11-27-2017 08:11

Had my Blaze for one week and it stopped working. Tried using buttons to reset,noting happens. Only thing working at the flashing Green lights on the back. HELP

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‎11-28-2017 10:40 - last edited on ‎08-11-2025 05:07 by Fitbit Moderator

‎11-28-2017 10:40 - last edited on ‎08-11-2025 05:07 by Fitbit Moderator

Hi there @joeyd57. Great to see you in the Community Forums! 🙂

I´m sorry to hear that your tracker is not responding at all 😕

I'm just curious, when you put it to charge, does it light up or still nothing happens? Also, are you being able to sync your tracker after the display stopped working?

In either case, I'll go ahead and escalate your case to the Support Team for them to take good care of you and hopefully have you back on track soon. Just keep an eye on your inbox for further instructions and if you need more help, you can let me know!

Ferdin | Community Moderator, Fitbit

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‎11-28-2017 10:48

In response to FerdinandFitbit

‎11-28-2017 10:48

Thanks for the feed back. Will not sync, holding the buttons it vibrates,flashes the logo,than blank screen

Sent from Yahoo Mail on Android
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‎11-28-2017 11:42 - last edited on ‎08-11-2025 05:07 by Fitbit Moderator

In response to joeyd57

‎11-28-2017 11:42 - last edited on ‎08-11-2025 05:07 by Fitbit Moderator

Hmmm got it. Thanks for getting back @joeyd57!

Hopefully we will have you back on track soon after the Support team takes care of you 🙂

Anything else, I'm here to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎11-28-2017 17:47

In response to FerdinandFitbit

‎11-28-2017 17:47

I hope help comes soon 

Sent from Yahoo Mail on Android
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