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Blaze stopped working while running

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‎07-27-2019 17:51 - last edited on ‎07-31-2019 12:16 by Fitbit Moderator

‎07-27-2019 17:51 - last edited on ‎07-31-2019 12:16 by Fitbit Moderator

My fitbit blaze went dead while running. Even dough the green sensors were still working. Before this happened I turned it off since the volume was not sincronising with my cell phone. Tried to recharge it on the port but nothing happens. Continue to be totally dead. Have own it for the past 3 years with minor glitches. Please advise. Regards 

 

Moderator edit: Updated subject for clarity 

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‎07-31-2019 13:05

‎07-31-2019 13:05

Welcome to the Community @Miguelriego. Thanks for the details mentioned. 

 

Sorry for the delayed reply. I appreciate the troubleshooting tried. In this case, I've shared your post with our Support team and the will continue providing you with options. 

 

I'll be around if you need further assistance. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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