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Blaze stuck on activity mode

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‎05-07-2018 10:04 - last edited on ‎05-08-2018 06:58 by Moderator Alum

‎05-07-2018 10:04 - last edited on ‎05-08-2018 06:58 by Moderator Alum

Suddenly, my Blaze has stopped syncing with my iPhone, and will not go into watch mode from activity mode, when I push the single button on the left side of the watch.  Any suggestions?

 

Moderator edit: Updated subject for clarity

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‎05-08-2018 06:57

‎05-08-2018 06:57

Hey there @OKMike67. Good to see you in the Community  Forums! 🙂

 

I'm sorry to hear that you're having problems with your Blaze not going back from the activity mode. Have you by any chance tried to restart your tracker? If not, you can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and hopefully get your tracker to work as it normally should.

 

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

View best answer in original post

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3 REPLIES 3

‎05-08-2018 06:57

‎05-08-2018 06:57

Hey there @OKMike67. Good to see you in the Community  Forums! 🙂

 

I'm sorry to hear that you're having problems with your Blaze not going back from the activity mode. Have you by any chance tried to restart your tracker? If not, you can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and hopefully get your tracker to work as it normally should.

 

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer

‎05-08-2018 07:04

In response to FerdinandFitbit

‎05-08-2018 07:04

I got on the phone with a Fitbit tech yesterday, and they showed me how to re-start the device. Worked perfectly.

Thanks for your input. You were right on.
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‎05-08-2018 07:16

In response to OKMike67

‎05-08-2018 07:16

I'm glad to hear that you're now back on track @OKMike67! 😄 Thanks for letting me know!

 

If you ever need more help, feel free to let me know!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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