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Blaze stuck on logo screen and not charging after update

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‎11-07-2017 17:44

‎11-07-2017 17:44

I'm so frustrated! I started receiving clock errors a few days ago. I went to the app and chose a new clockface as was advised. Then a day or so later, the same error and fixed the same way. Then I saw an update available so updated my app and then updated my tracker, which took several tries. Now, it's stuck on the logo screen and won't charge!!!

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‎11-08-2017 00:04

‎11-08-2017 00:04

First thing to try when a fitbit misbehaves is a restart using the following procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

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