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Blaze switching between screens

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‎12-31-2016 08:27 - last edited on ‎12-20-2018 19:26 by Moderator Alum

‎12-31-2016 08:27 - last edited on ‎12-20-2018 19:26 by Moderator Alum

My Fitbit Blaze keeps switching between screens, a black screen with the fitbit emblem; like it's going to die. Then vibrates to my main screen with the clock but it is also telling me I have a clock error. 

Anyone have this problem before?

 

 

Moderator edit: subject updated for clarity

Best Answer
0 Votes
3 REPLIES 3

‎12-31-2016 11:20

‎12-31-2016 11:20

Could be a simple software glitch.  Have you tried restarting your tracker?  If not follow the instructions here.  Try restarting about 2 to 3 times in a row and see if this clears the problem.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎12-31-2016 18:40

In response to wtksk8r

‎12-31-2016 18:40

Thank you for your response, I have tried that and it is still doing it. 

Best Answer
0 Votes

‎01-01-2017 01:05

In response to lyzzilyz

‎01-01-2017 01:05

As the multiple restarts haven't helped then I would think it's best to contact customer support to see if they can help. If they can't and you are still covered by warranty (it runs 2 years in Europe, 1 year elsewhere) then they should offer to replace it:

 

contact.fitbit.com

 

Best Answer