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Blaze syncs steps but not sleep

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‎09-23-2017 10:06

‎09-23-2017 10:06

Blaze will not syncs sleep bit always syncs steps. Help

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1 BEST ANSWER

Accepted Solutions

‎09-25-2017 10:19

‎09-25-2017 10:19

A warm welcome to the Community @Jim300! I would like you to restart your Blaze. Also, your tracker needs 90 minutes of sleep in order to show sleep stages. You may want to check these requirements in order to properly track your sleep information, What should I know about sleep stages?. 

 

Also, reply to the following questions: 

- Has your Blaze never synced your sleep? 

- Does it not show sleep stages or normal sleep?

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


View best answer in original post

Best Answer
3 REPLIES 3

‎09-25-2017 10:19

‎09-25-2017 10:19

A warm welcome to the Community @Jim300! I would like you to restart your Blaze. Also, your tracker needs 90 minutes of sleep in order to show sleep stages. You may want to check these requirements in order to properly track your sleep information, What should I know about sleep stages?. 

 

Also, reply to the following questions: 

- Has your Blaze never synced your sleep? 

- Does it not show sleep stages or normal sleep?

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

‎09-25-2017 12:25

In response to SilviaFitbit

‎09-25-2017 12:25

I restarted the Blaze and it again now has synced. It had synced in the past but just quit. THANKS for the help!

Best Answer

‎09-28-2017 18:08

In response to Jim300

‎09-28-2017 18:08

I'm glad to hear that it started syncing again after the restart that you just did @Jim300! 

 

Hope you can continue enjoying your Blaze. Robot Happy

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer