Blaze time is off and won't sync

[mrender64]

My Blaze will not sync and the time is off by 2.5 hours and tried everything they have listed.  I contacted support today and tried several things none of them worked.  I was told it needed to be replaced and I am 143 days out of warranty so the best they could do is offer me a 25% discount so I spent 200 on this one and now they want me to spend another 150 and the new one might not be any better than this one.  Just wondering if there are other people having issues like this?   After a Surge, Blaze, my wife's Charge and a Aria scale this isn't enough for Fitbit to stand behind this product.  I am disappointed with how they support a product like this and feel like as a customer they do not value keeping customers by taking care of issues like this.  No way to repair just buy another one and dispose of the one that doesn't work anymore!

[Runningmom4]

Mine has been doing the same. During challenges it is saying I'm 23 hrs behind the others. Which sucks. This seemed to have started after the last update...was hoping for a fix but if I have to buy another I may switch brands, as I've had issues with the last 2 Fitbit I've gotten

[TGeehan]

This happened to me as well. I finally deleted the Blaze from both the bluetooth pairing as well as the Fitbit App and then added it back in again on the app. That fixed the time and synch issues. My problem now is that the battery won't last longer than 2 days at the most. Used to get 5 days until the battery died while I was sleeping. I believe that was the cause of the time/synch issues and the problem with battery life. 

[mrender64]

They had me try to delete the Fitbit from the app now it will send the 4 digit number but will not complete to add the blaze to the app after about 10 tries they told me I need to purchase a new one. Not sure it will be another Fitbit the next time. Thanks for the ideas

Sent from my iPhone

[TGeehan]

That sucks! Best of luck.

Sent from my iPhone