help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze tracker won't update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2018 13:31

‎02-25-2018 13:31

After the Blaze tracker fails to update, I receive the message:  FB BLUETOOTH ERROR DOMAIN ERROR 18.    However my phone bluetooth is showing that it is connected to the tracker.  What is going wrong?

Best Answer
0 Votes
2 REPLIES 2

‎02-26-2018 00:42

‎02-26-2018 00:42

First thing we need to know is which of 6 types of devices is being used to update the tracker through. 

Have you searched the forum? I'm sure your not the first. 

Best Answer
0 Votes

‎02-26-2018 07:22

In response to Rich_Laue

‎02-26-2018 07:22

Rich, thank you for your reply.  It turns out to be good advice, but we solved it beforehand.  Turns out the difference maker was turning off the connection between the bluetooth and the Tracker then re acquiring it.

Best Answer
0 Votes