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Blaze turn off after charging

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‎04-08-2019 00:18 - last edited on ‎04-09-2019 07:12 by Fitbit Moderator

‎04-08-2019 00:18 - last edited on ‎04-09-2019 07:12 by Fitbit Moderator

I am not able to on by fitbit blaze when i detached from charging slot . it will swich off after 1 min of time . again i have to connect to charger .

I did a mail to fitbit support & they told me to upload a video and i did . After that i dint got any replay from them . where i need to contact ? how i can solve this problem ?.

how can i replace battery ?
Where is the service center ?

 

 

Moderator edit: Clarified subject and Format

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‎04-09-2019 07:16 - edited ‎04-09-2019 07:20

‎04-09-2019 07:16 - edited ‎04-09-2019 07:20

Welcome to the Forums @vimalkovath.

 

Thanks for bringing this up and letting us know that you have been in touch with our support team. I will be moving this thread to the Blaze board as I think it is better suited for it.

 

I could definitely see that you have gotten in touch with them. I'd recommend that you try sending them another email with the video attached, to be sure that they did get it. They will be more than happy to help you figure this out and find the best way to move forward.

 

Let me know if there are any other questions I can help you with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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