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Blaze turning off itself

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‎03-26-2019 05:12 - last edited on ‎03-27-2019 07:42 by Moderator Alum

‎03-26-2019 05:12 - last edited on ‎03-27-2019 07:42 by Moderator Alum

Over the past week my Blaze has been switching itself of or just stops responding. The only way to get it to work has been to pop it back in the charger... even though it is still has plenty of battery life in it. Is it the end of the line for my Blaze or is there a way to fix this?

 

It is very frustrating, especially when I want to use it when I go out for a run but can't.

 

 

Moderator edit: subject for clarity

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‎03-27-2019 07:43

‎03-27-2019 07:43

It's great to see you around @swimjules.

 

Thanks for troubleshooting this turning off issue by yourself. I recommend taking a look at the help article How do I restart my Fitbit device? and follow the instructions provided there. After doing this, test your Blaze.

 

Let me know the outcome. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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