08-06-2017
14:04
- last edited on
08-07-2017
04:04
by
AlejandraFitbit
08-06-2017
14:04
- last edited on
08-07-2017
04:04
by
AlejandraFitbit
I am wondering if I should return my Blaze and purchase an Apple Watch instead. I have used a Fitbit Charge HR for 3 years and loved it. Unlike the Blaze, the HR had a tiny vibration that I could feel but nobody around me could hear. I teach at a high school in the public schools and participate yoga class. When someone calls or texts I cannot discreetly look at my watch. The phone call notifications are especially loud as they vibrate loudly multiple times. It attracts attention and annoys people in quiet places like the library. It is a nuisance to remember to turn it off and then on again. Besides, when I turn off notifications, it completely defeats the purpose of having this great feature because if it is off, I don't even receive silent notifications so it is like not even having the notification feature. I called Fitbit and they told me there is no way to turn the vibration buzz down. The only solution they had was to turn it off, which, again, would defeat the purpose of having a notification feature as well as cause problems when forgetting to turn it off/on. They told me to write in the community forums to ask for help so I hope someone has some ideas.
I love Fitbit but I am considering returning it and paying the extra cost for the Apple Watch. I would prefer a solution so I can stay with Fitbit. Suggestions?
Moderator edit: Subject for clarity
08-07-2017 04:08
08-07-2017 04:08
A warm welcome to the Community @Mari1234. As the representative in our support team said, there isn't an option to customize the vibration of the Blaze. I took the liberty and searched for an idea like this but all them are to make the vibration of this tracker stronger. Please visit our feature suggestions board and share this suggestion.
Hope to see you around.