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Blaze water damage

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‎07-04-2018 07:13 - last edited on ‎07-05-2018 04:18 by Moderator Alum

‎07-04-2018 07:13 - last edited on ‎07-05-2018 04:18 by Moderator Alum

So, I have not had any problems with this til yesterday and today with water damage being done with the heart rate which now is a solid green as a result. I have been giving a 25 percent discount and took it upon myself to order the Ionic as far as I am concerned, I have been the unlucky one to get this wet and had water damage done. So, please be careful if any of you have ran into the issue, I have now which is a solid green light on the entire time draining battery very bright and the battery no longer holding its charge... I will be reverting back to one of my older models til I receive the iconic.

 

 

Moderator edit: subject and format

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‎07-05-2018 04:20

‎07-05-2018 04:20

Hey @liciousgirl2016, it's great to see you around.

 

I am glad to hear that you contacted support regarding this and were offered a discount which you used. At the moment of receiving your Ionic, you can follow the instructions provide in the help article How do I set up my Fitbit device? to set it up.

 

If there is anything else we can do for you, do not hesitate to post it. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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4 REPLIES 4

‎07-05-2018 04:20

‎07-05-2018 04:20

Hey @liciousgirl2016, it's great to see you around.

 

I am glad to hear that you contacted support regarding this and were offered a discount which you used. At the moment of receiving your Ionic, you can follow the instructions provide in the help article How do I set up my Fitbit device? to set it up.

 

If there is anything else we can do for you, do not hesitate to post it. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-05-2018 04:47

‎07-05-2018 04:47

@liciousgirl2016 wrote:

So, I have not had any problems with this til yesterday and today with water damage being done with the heart rate which now is a solid green as a result. I have been giving a 25 percent discount and took it upon myself to order the Ionic as far as I am concerned, I have been the unlucky one to get this wet and had water damage done. So, please be careful if any of you have ran into the issue, I have now which is a solid green light on the entire time draining battery very bright and the battery no longer holding its charge... I will be reverting back to one of my older models til I receive the iconic.

 

 

Moderator edit: subject and format

thank you, i anticipate i will enjoy this more then the blaze

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‎07-05-2018 13:30

In response to liciousgirl2016

‎07-05-2018 13:30

Mine got wet while I was out running and it started raining. I’m so disappointed in this product! I feel like I threw my money away. 

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‎07-06-2018 18:03

In response to Brownie2077

‎07-06-2018 18:03

sorry to hear i went swimming with out it on and it got condensation water in mine so i got an ionic coming from the discount they gave me, i hope the ionic will work as well as the blaze did for me

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