Blaze water damage

[Oliverlye]

Around a week ago, my Blaze became water damaged when water entered the screen and has spread only to the outside black border of the screen. Luckily the functioning of my Blaze hasn't yet been affected. I have tried using rice and teabags to soak up the water and I have left it in the sun and our airing cupboard for days at a time to let the water escape but there has been no change. Any suggestions on how to make the water escape?

[SilviaFitbit]

It's great to see you on the Community @Oliverlye. Thanks for the details mentioned and the troubleshooting tried. 

I would like you to confirm that you've tried leaving your Blaze in rice for 24 hours. This can fix the issue you're experiencing. 

Let me know how it goes. I'll be around if you need further assistance. 

[Oliverlye]

I did leave my Blaze in rice for 24 hours, in fact I left it in rice for 3 days! 

But after asking others to take a look at it, we think the water may actually have escaped already but the mark left behind, which I assumed was the water, is actually the glue between the screen and the screen glass separating as I've been able to lift a small part of my glass screen where its unbonded. 

The only solution for this probably is to get it fixed professionally, but I've decided as its 3 years old that I'll wear it and keep using it until the screen comes apart and then buy a new, upgraded Fitbit watch.  But thanks for your help @SilviaFitbit!

[SilviaFitbit]

Thank you for getting back @Oliverlye. I appreciate the extra details you've mentioned. 

Currently, we don't have a repair center where you can send your Blaze. Hope you can continue enjoying it and then choose another Fitbit, you may want to check this page to compare our trackers/watches. 

If you have any questions about any tracker/watch that you would like to buy, I'll be glad to continue assisting you.