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Blaze will not sync or show correct time

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‎12-16-2016 16:48 - last edited on ‎09-22-2021 13:23 by Fitbit Moderator

‎12-16-2016 16:48 - last edited on ‎09-22-2021 13:23 by Fitbit Moderator

Blaze won't sync or show correct time after I had similar problem with charge hr..you had two chances and failed both times I'm done with Fitbit...so frustrated with this device.

 

 

Moderator Edit: Clarified subject

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‎12-16-2016 23:51

‎12-16-2016 23:51

If you'd like to give it one more try before giving up on fitbit you could try restarting your Blaze using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/

 

It's recommended to try this at least 3 times.

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‎12-17-2016 00:00 - edited ‎12-17-2016 00:03

In response to SteveH

‎12-17-2016 00:00 - edited ‎12-17-2016 00:03

Also restart the phone and through the phones BT settings, remove the Blaze.. Note don't remove from the app. 

If none of the above work, then shut down both the phone and the Blaze. 

If you have had the Blaze sync through a second device, make they are 30 feet away or turn the other BT off while trying to get the sync working. 

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