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Blaze will not sync

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‎07-04-2017 12:26

‎07-04-2017 12:26

My blaze has not synced in 4 days. I've reset my blaze multiple times. Soft and hard reset. Restarted my phone multiple times to include restarting my Bluetooth by itself. Nothing has worked.

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‎07-04-2017 14:46

‎07-04-2017 14:46

I am having the same problem, since an update yesterday morning. I can sync when I am away from WiFi but at home even turning it off I can't get my Blaze to sync. 

I have restarted phone, Bluetooth several times but just get a message saying tracker not found. 

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‎07-05-2017 06:05

In response to elhainsworth

‎07-05-2017 06:05

Welcome to the Forums @elhainsworth, @Chriskurth01 and thanks for troubleshooting this by yourselves. 

 

I would like to know if you keep having inconveniences syncing your trackers? If you do, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your trackers should sync properly.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-15-2017 05:01

In response to AlejandraFitbit

‎07-15-2017 05:01

Wait wait wait, because I have an Android OS I have to have it constantly sync AND turn power save off? I don't need it to always be up to date every time I look at my phone. I just want it to sync when I ask it to. I like to charge it as little as possible which is why I don't have notifications on and keep my screen on dim. What's the point of the settings if I need them a certain way just because I don't have an iPhone.

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